Locke de Santa Joana

I loved the room. It was a good size and felt so comfortable. Having the laundry facilities after a week long work trip was very helpful, as was the heated radiators in the bathroom (especially as towels weren't changed out every day). I stayed for 9 nights and room was cleaned once. This was fine by me (you could request more frequent cleaning), I requested free extra toilet roll, towels, laundry pods etc from reception as needed. Having a big fridge and cooking facilities was appreciated too (though we only used it a couple of times). I had to get work done on one day and the wifi was pretty good (not perfect), I liked that it was a secure personal connection. The pool area got busy quickly, but actual pool never felt too busy. It is a perfect space to relax after a busy day of exploring Lisbon and I was very grateful for it. None of the other guests were too rowdy. The coffee bar was full of very friendly staff, as was reception, and their coffee was a really good start to each day. I enjoyed having the Whatsapp option to message staff with questions I had. The gym was small but serviceable, good for getting a quick work out in. The little museum bit and historic touches all over the hotel area was a really nice addition. I loved the location, it was up the hill by about 20 minutes from the centre of Lisbon (or a 5 minute metro and 2 minute walk). It felt a bit removed from the busyness of the centre and was next to a big park on a hill with a fantastic view (and a calisthetics gym on top left corner). It was ideal for us - it is also where all the tour buses seem to start their routes so very easy for that if interested.

The location, very well positioned in the heart of the city, easy access to everything.

The staff are the best thing about this hotel, hands down! They were extremely friendly, attentive and helpful. Pedro at reception helped us to move to a different room with no hassle at all, and even helped to carry our luggage across. Room was very clean (brand new when we stayed there) and the kitchen was well stocked with everything we needed to prepare our own food. 2 supermarkets within a 2 minute walk which is handy. Also had a washing machine. Well designed (but cosy) space. Location is nice, a little out of town but easily walkable to the centre (10-15 minute walk).

The swimming pool area was very nice. It was great to have a fully equipped kitchen in my room. The staff very very friendly and helpful.

Awesome breakfast buffet with all you could want, including Pastei de Nata, the national pastries which we had to have every day. Both restaurants were excellent, with Santa Marta being worthy of two visits during our 6 night stay. Santa Joana was truly gourmet in a beautiful setting with terrific service, which we saved for our last night. The pool courtyard ambiance really made the whole complex feel like a resort. The people at the hotel were diverse, of all backgrounds, nationalities and ages. It was a nice vibe. Everyone was friendly. The hotel is steps from the Marques de Pombal station, making most of Lisbon accessible within 15 minutes. The neighborhood is not central but the metro was so easy to use. The room itself was a studio, so a little tight around the bed, but had a small kitchen living area, with a washer dryer that was essential for us, as we were in the middle of our long trip. Soap and cleaning products were provided. It really felt like a little oasis in Lisbon for us.